PRIVACY AND
SECURITY POLICY
All services provided on ddpharma.com.tr store are owned and operated by DD PHARMA KOZMETİK DIŞ. TİC. LTD. ŞTİ., registered at AğaoğluMaslak 1453 Residence, Maslak Mah. TaşyoncasıSok. T4 Blok -8 Kat 1U Daire:B139 Maslak, Istanbul, Turkey. Our company may collect personal data for various purposes. Below, we specify how and in what manner personal data is collected, as well as how it is protected.
By filling out various forms and surveys available on our website, such as membership or store-related forms, users provide certain personal information (such as name, company information, phone number, address, or email address) to our store in accordance with the nature of the business.
At times, our company may send campaign information, updates on new products, or promotional offers to customers and members. Users have the option to choose whether to receive such information during the registration processor not. They can also modify this choice by accessing their account information section after logging in or by using the notification link provided in the information emails.
During the confirmation process conducted online via our store or through email, personal information transmitted electronically by users to our store will not be disclosed to third parties beyond the purposes and scope specified in the "User Agreement" we have with our customers.
In order to identify system-related issues and rapidly resolve any problems or disputes related to the provided services, our company records and utilizes users' IP addresses. IP addresses may also be used to identify users in a general sense and collect comprehensive demographic information.
Apart from the purposes and scope specified in the "User Agreement," our company may also use the requested information for direct marketing, either by itself or in collaboration with others. Personal information may also be used to establish contact with users. Information requested by our company, provided by users, or obtained through transactions made on our store may be utilized in various statistical evaluations, database creation, and market research without disclosing the identity of our users, except for the purposes and scope specified in the "User Agreement."
Our company is committed to keeping confidential information strictly private, considering it an obligation to maintain secrecy and to take all necessary precautions to prevent the disclosure, unauthorized use, or access of any portion or the entirety of confidential information. Our company also undertakes to exercise due care to ensure the confidentiality and protection of confidential information and to prevent its entry into the public domain or unauthorized use or disclosure to third parties.
CREDIT CARD
SECURITY
Our company prioritizes the security of credit card holders who make purchases from our online stores. Your credit card information is never stored in our system.
There are two indicators to confirm that you are in a secure site once you enter the transaction process. One is a key or lock icon located at the bottom of your browser. This indicates that you are in a secure web page, and all your information will be encrypted and protected. This information will only be used for the purpose of the sales transaction and in accordance with your instructions. The information related to the credit card used during the purchase is encrypted using the 256-bit SSL (Secure Sockets Layer) protocol and sent to the relevant bank for verification. If the availability of the card is confirmed, the purchase process continues. As no information regarding the card can be viewed or recorded by us, the risk of third parties gaining access to this information under any circumstances is prevented.
Online orders placed with a credit card undergo verification by our company regarding payment, invoice, and delivery address information to prevent credit card fraud. Therefore, for first-time customers' orders to proceed to the supply and delivery stage, it is necessary to confirm the accuracy of their financial, address, and phone information. If necessary, the credit card holder may be contacted either directly or through the relevant bank for verification purposes.
All the information you provide during registration is only accessible and modifiable by you. If you securely protect your login information, it will be impossible for anyone else to access your information or make changes to it. For this purpose, the membership process is carried out within the 128-bit SSL security area. This system is an internationally recognized encryption standard that cannot be breached.
We recommend paying attention to the presence of a clear address and telephone number for internet shopping sites. Before making a purchase, make a note of all the telephone/address information of the store where you purchased the product. If you have any doubts, call and confirm before making the purchase. All online shopping sites belonging to our company provide all the necessary information about our company and its location.
MAIL ORDER
CREDIT CARD INFORMATION SECURITY
The identity and credit card information sent to us via mail order method will be stored in accordance with the confidentiality principle of our company. This information will be held for a period of 60 days in case of any objections related to credit card withdrawals from the bank, and it will be destroyed thereafter. If any amount is deducted from your card other than the mail-order form amount you have approved, you can naturally object to the bank, preventing the payment of this amount and eliminating any risk.
THIRD-PARTY
WEBSITES AND APPLICATIONS
Our store may provide links to other websites within its website. Our company does not assume any responsibility for the privacy practices and contents of these externally accessed websites. Advertisements published on our website are distributed to our users through our advertising partners. The Privacy Policy Principles stated in this agreement apply only to our store and do not cover third-party websites.
EXCEPTIONAL
CASES
In the following limited cases, our company may disclose user information to third parties outside the provisions of this "Privacy Policy":
· To comply with the obligations imposed by laws, statutory decrees, regulations, etc. issued by authorized legal authorities,
· To fulfill the requirements and implement the agreements, including the "User Agreement," entered into with our users,
· When information is requested from users in the context of an investigation or inquiry conducted by competent administrative and judicial authorities in accordance with the proper procedures,
· To protect the rights or security of users, it may be necessary to provide information.
EMAIL
SECURITY
Please refrain from entering your credit card numbers or passwords in emails you send to our Customer Service regarding any of your orders. The information contained in emails may be visible to third parties. Our company cannot guarantee the security of information transmitted via emails under any circumstances.
BROWSER
COOKIES
Our company can obtain information about users who visit our store and use the website by using a technical communication file (Cookie). The mentioned technical communication files are small text files sent by an internet site to the user's browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing status and preference information about the website.
The technical communication file helps to obtain statistical information about the number of visitors to the site, the purpose of a person visiting the site, the number of visits, and the duration of the visits, as well as generating dynamically tailored advertisements and content for users on specially designed user pages. The technical communication file is not designed to collect data or any other personal information from the main memory or your email. Most browsers are initially designed to accept technical communication files, but users can change their settings to prevent the delivery of technical communication files or to receive a warning when a technical communication file is sent.
Our company reserves the right to change these "Privacy Policy" provisions by publishing them on the website, sending emails to users, or publishing them on the website. If the Privacy Policy provisions change, they will take effect on the date of publication.
For any questions or suggestions regarding our privacy policy, you can send an email to info@ddpharma.com.tr. You can also reach us using the contact information provided below.
Company Name: DD PHARMA KOZMETİK DIŞ. TİC. LTD. ŞTİ.
Address:AğaoğluMaslak 1453 Residence, Maslak Mah. TaşyoncasıSok. T4 Blok -8 Kat 1U Daire:B139 Maslak, Istanbul, Turkey
Email:info@ddpharma.com.tr
Tel: +90 212 8096587
COOKIE POLICY
As long as you visit our website, you are deemed to have given consent to the use of cookies in accordance with this Cookie Policy. If you do not wish to allow the use of cookies, please disable them on this website to prevent them from being placed on your device.
Cookies do not contain any confidential information such as your home address, phone number, or credit card details.
WHAT IS A
COOKIE?
Cookies are small text files that are stored by your browser when you visit a website. Cookies enable a website to remember your preferences, whether you have logged in, or items in your shopping cart. The information collected by cookies helps us analyze your website usage and provide you with a better user experience.
Please note that the cookies we store on your device contain only data, not code. As a result, they cannot access your device, transmit viruses, or install spyware.
WHY DO WE USE
COOKIES?
We use cookies for functional and analytical purposes to enhance your experience on our website. Cookies allow us to collect information about how you use our website, including demographic information, to analyze your usage and provide you with a better user experience.
Our goals are as follows:
· To improve our website according to your expectations
· To recognize your device when you visit our website
· To suggest products that match your selection
· To eliminate the need for you to log in every time you visit our website
· To gather information about your online interactions to show you relevant ads
COOKIES USED
ON THIS WEBSITE
We use session cookies and persistent cookies on our website. Session cookies remain on your device until you close your web browser. Persistent cookies remain on your device for a specified period. The cookies we use can be categorized as follows:
Strictly Necessary Cookies: These cookies allow you to use the features of our website. They do not collect information about you. For example, we use these cookies to enable you to log in to your Misha Guest account.
Performance Cookies: We use these cookies to collect information about how visitors use our website. They do not identify you or collect any personal information. They help us gather information on which pages are visited most frequently to improve our website.
Functionality Cookies: These cookies help us provide you with a more personalized shopping experience. For example, they remember your preferences and assist in recommending products that suit you during your visit.
Third-Party Cookies: Our website allows certain third-party cookies. For example, if you use the "share" button to share a product image, you may receive cookies from websites such as Facebook or Instagram. These cookies enable you to share content on social media.
We use Google Analytics to collect information about visitors to improve our website and provide a better shopping experience.
The information collected by these cookies is transferred to and stored on Google servers located in the United States, in accordance with privacy practices. For more information about Google's privacy practices and how they apply to Google Analytics, please visit the following address: Google Analytics Privacy Information.
We use Google Advertising to enable targeted ads to users who have previously interacted with our website. To opt out of these services, please read the following section.
HOW TO
WITHDRAW YOUR CONSENT?
Most browsers automatically accept cookies, but you can choose to accept or reject cookies by modifying your browser settings.
If you wish to withdraw your consent, you can easily reject or remove cookies from your device at any time using your browser settings. However, this may prevent you from using all the functions of our website.
To disable Google Ads and Google Analytics cookies, you can visit the following pages:
To opt out of personalized Google ads, visit:
To opt out of Google Analytics, visit:
